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Customer Satisfaction Index Questionnaire for Low Voltage Circuit Breakers
Customer Name:
This questionnaire assesses customer satisfaction with Low Voltage Circuit Breakers, including Air Circuit Breaks (ACB),Molded Case Circuit Breakers(MCCB), and Earth Leakage Circuit Breakers (ECB).Please rate each aspect based on your experience.
1. Product Quality The reliability and performance of the circuit breaker.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5):
2. Ease of Installation The simplicity of installing the circuit breaker.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
3. Durability The durability and reliability of the circuit breaker.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
4. Safety Features The effectiveness of safety mechanisms and features.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
5. Customer Support The responsiveness and helpfulness of customer support.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
6. Price/Value Ratio The cost relative to the benefits and features provided.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
7. Product Documentation The clarity and completeness of installation and operation manuals.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
8. Overall Satisfaction Overall satisfaction with the circuit breaker product.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
9. Likelihood to Recommend Likelihood of recommending the product to others.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
10. Additional Comments Any other feedback or suggestions.
ACB Rating(1-5):
MCCB Rating(1-5):
AECB Rating(1-5)
    Instructions:
  • Placse rate each aspect based on your experience with each type of circuit breaker.
  • For each type, write the number that best represents your opinion.
Submit
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